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  • FAQ
 

Please take some time to navigate though our frequently asked questions. You might find exactly what you are searching for. If you did not find your answer, please contact us.

 General 

What makes TOT different from other tours?

We are very different from other established tour businesses because we did many years of research to explore what visitors are missing so we could fulfill there desires. We offer a very unique service to give you that true Lucian experience from tasting all St.Lucia has to offer to enjoying the many local events and hangout spots.

How do I book tours and events?

Booking tours and events is very easy. All booking forms are located at the bottom of each service page. You simply need to submit your booking for your event of interest.

Are tours and events safe with TOT associates?

We try our best to make your experience as safe and enjoyable as possible. With proper self conduct, listening to our guides on timelines and regulations your safety should not be alarmed. All our associates are locals to the island and all tour locations and event venues have been analyzed for  many years.

Can I make custom request to tour or explore the island apart from the available services?

We put customers before profit and any custom request is highly accounted for based on it's nature. All you need to do is contact us to explore the possibility of your custom request and we will try our best to accommodate you.

Payments

How do I pay for TOT 's services?

After booking your reservation with any of our services, you could simply pay later (cash payment) , Credit/Debit Cards and PayPal (Requires PayPal account).

What forms of payments are accepted?

We accept cash , Credit/Debit Cards and PayPal.

Food & Rum Tour

Any considerations made for non-Alcoholics on this tour?

Yes. We did not forget about our non-alcoholics for we will provide local juices to sample and many more are purchasable at the different venues.

What if I have particular food allergies will these be catered for?

We are very cautious when it comes to food allergies. Please ensure to state any food allergies when booking your reservation and we will inform you of the foods to stay away from during the tour. 

Will the foods be freshly prepared and delicious as advertised?

We put customers before profit and will provide you with fresh and tasty local foods around the island.

Is this a full island tour around St.Lucia?

Yes. We will be touring you around the entire island where you will sample a series of foods and rums.

Will my tour be a private or group?

Private tours are made only for hotel guest due to time flexibility. Group tours are made for cruise ship guest. However, we may make some considerations for providing cruise ship guest with private tours due to the nature of the request.

What are the size limitations on group tours?

There are currently no size limitations on group tours. 

What are the size limitations on private tours?

There are no limitations on private tours

Will the tour guides be friendly and knowledgeable?

All our guides are very friendly and knowledgeable of the different venues and historical sites. You will gain a good overview of the island and how natives live,eat and socialize.

The Link Up 

Can I suggest a particular location to eat or chill?

Yes. Just use the contact us form to submit your request and we will try our best to accommodate you based on it's nature.

Will I be safe or protected during nightly local events?

We try our best to make your experience as safe and enjoyable as possible. With proper self conduct, listening to our guides on timelines and regulations your safety should not be alarmed. All our associates are locals to the island and all tour locations and event venues have been analyzed for  many years.

Airport Shuttle

What happens if I am late for arrival?

No need to worry. We use the latest technology to track your flight so we could be aware of any delays you may be experiencing. You will not be charged late arrivals.

What refreshments will be available to me?

You will be tasting  Del's Rain Forest Cafe's rum punch, water and piton beer.

Am I getting a good deal as it pertains to pricing?

You will be overwhelmed with the value you will receive for the price. We try our best to give very reasonable prices for what we offer.